Blogue CRM Lua

Restez informé des derniers aperçus, conseils et actualités sur la gestion de la relation client.

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How To Create a Knowledge Base That Works for Both Users and SEO 20 min de lecture Ingrid Johansen
Knowledge How To Create a Knowledge Base That Works for Both Users and SEO

A knowledge base or a help portal is hosted on your site, so knowledge base SEO can bring in more traffic and leads to it. A comprehensive knowledge base also can improve customer experience significa...

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Thu, May 8
Unlock Hidden Expertise: Online Knowledge Management for a Smarter Workplace 8 min de lecture Abby Gilmore
Knowledge Unlock Hidden Expertise: Online Knowledge Management for a Smarter Workplace

Even while 87% of firms understand the importance of knowledge retention, only 42% have formal plans in place. Let's look at how you can utilize this power.

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Wed, Apr 16
Free Knowledge Base Software: An In-Depth Manual 31 min de lecture Abby Gilmore
Knowledge Free Knowledge Base Software: An In-Depth Manual

If your business has yet to adopt this approach, now is the opportune moment to integrate free knowledge management software. The positive outcome is that establishing a streamlined, cost-effective re...

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Tue, Mar 25
Finding The Right Knowledge Management Strategy For Your Business 6 min de lecture Damon Williamson
Knowledge Finding The Right Knowledge Management Strategy For Your Business

Every organization needs to use knowledge effectively to be a success. As well as product data, research and logistical information, knowledge is generated within an organization on a daily basis. Thi...

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Mon, Mar 3
How to Build Effective Company Knowledge Base 12 min de lecture Kelly Richardson
Knowledge How to Build Effective Company Knowledge Base

Information is an extremely valuable asset of any business. Over time, however, as the company grows and accumulates knowledge, it turns out to be increasingly challenging to handle it. Plus, if the d...

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Sat, Feb 8
How to Create a Knowledge Base for Customers: A Step-By-Step Guide 16 min de lecture Paul Burke
Knowledge How to Create a Knowledge Base for Customers: A Step-By-Step Guide

Time is precious, so why should your clients waste their time and time of your support team on asking FAQs and then waiting for personal assistance? Surely, there is a way your clients can help themse...

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Fri, Jan 17